1. Who we are
Vrooma ("we", "our", "us") is an AI-powered car intelligence platform operated from Ireland. Our website is vrooma.ai. If you have any questions about this policy, contact us at hello@vrooma.ai.
2. What data we collect
We collect the following types of data:
- Account data: your name and email address when you create an account.
- Usage data: car listing URLs you submit, AI analysis results, and searches you perform.
- Technical data: IP address, browser type, device type, and pages visited.
- Payment data: handled entirely by our payment processor (Stripe). We never store your card details.
3. How we use your data
- To provide the Vrooma service and generate AI car analysis.
- To manage your account and subscription.
- To send you service-related emails (account confirmation, billing receipts).
- To improve our AI models and service quality.
- To comply with legal obligations.
4. Legal basis for processing (GDPR)
We process your data under the following legal bases:
- Contract: to deliver the service you signed up for.
- Legitimate interests: to improve our product and prevent fraud.
- Legal obligation: where required by Irish or EU law.
- Consent: for optional marketing communications.
5. Who we share data with
We do not sell your personal data. We share it only with:
- Anthropic: to power AI analysis (your submitted URLs and questions are processed by Claude).
- Stripe: for payment processing.
- Vercel: our hosting provider.
- Analytics tools: aggregated, anonymised usage data only.
6. Data retention
We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are required to retain it for legal or tax purposes.
7. Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Data portability.
- Lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie.
To exercise any of these rights, email hello@vrooma.ai.
8. Cookies
We use cookies to keep you logged in and understand how the site is used. See our Cookie Policy for full details.
9. Changes to this policy
We may update this policy from time to time. We will notify you of significant changes by email or via a notice on the site.